Survey Privacy & Data Use Notice

Last updated: March 2026

Purpose

This survey collects anonymous input to improve professional education for travel advisors and travel agencies.

Voluntary Participation

Participation is voluntary. You may skip any question. You may stop at any time by closing the survey.

Anonymity + How to Protect Yourself

This survey is designed to be anonymous. To protect your safety, please do not include:

Names, email addresses, phone numbers, social media handles
Booking numbers, confirmation details, flight information
Exact travel dates or highly specific locations
Names of advisors, agencies, hotels, suppliers, or tour operators
Any unique details that could reasonably identify you or another person

Open-text questions are optional and should remain broad and de-identified.

What We Collect

We collect responses about:

Trip types and planning patterns (in broad categories)
Safety and comfort considerations (general—not requiring specific destinations)
Advisor behaviors that feel supportive (or not supportive)
Communication preferences and privacy/discretion needs
Optional de-identified micro-scenarios intended for training (if you choose to share)

What We Do Not Intentionally Collect

We do not intentionally request:

Names or contact information
Passport numbers, legal document numbers, or booking references
Employer/school information
Exact itineraries or dates that could identify you
Social handles or direct identifiers

Platform Note (Third-Party Hosting)

The surveys are hosted using a third-party form provider (Jotform). Like most websites, the platform may process basic technical/device data (such as device or network information) to operate the service. We will not use survey responses to attempt to identify respondents.

How Responses May Be Used

Your responses may be used to improve:

Education modules for travel advisors
Training tools such as scripts, checklists, and intake best practices
Presentations or workshops for travel agencies and advisor teams

Our commitment to safe use:

We primarily share aggregated themes (patterns across responses)
We typically use composite scenarios (blended, de-identified examples) for training
If we use direct quotes, we do so only when the respondent grants permission and only in a de-identified way
We do not publish raw submissions publicly

Case Examples and Permissions

When we invite optional examples (micro-scenarios), respondents may choose a permission level, such as:

Themes only (no quotes)
De-identified quote (short; edited for privacy)
Composite scenario (blended with other responses)
Optional private conversation (separate link; not anonymous)

Data Access and Security

Survey submissions are accessible only to authorized individuals responsible for analysis and updating training materials. Access is limited and protected with account security settings.

Data Retention

We follow a “collect only what we need” approach.

Raw submissions are exported for analysis and stored securely
Raw submissions are deleted from the survey platform within 90 days after survey closes
Long-term, we retain only:
- aggregated theme summaries, and/or
- de-identified composite scenarios and training takeaways

Presentations and Small-Group Safeguards

In presentations, we avoid reporting very small subgroups in a way that could inadvertently identify someone. If a category has very few responses, we may combine it into broader groupings or keep it as a private internal insight.

Limitations

Because this survey is anonymous, we may not be able to locate or remove a specific response after submission. The best privacy protection is to keep responses broad and de-identified.

Not Legal Advice / Not Emergency Support

This survey and related education materials are for informational and training purposes only and are not legal advice. If you are in danger or need urgent help, contact local emergency services.

Questions

If you have questions about a survey or how responses will be used, contact Denise.